me@lucasandsons.com

SHIPPING & RETURN

Shipping

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Lucas & Sons shop placed in bandung and committed to customer satisfaction. If you receive merchandise that you are unhappy with for any reason, simply return it within 30 days – in the condition you received it for a full refund. Final sale and non-refundable items will not be eligible for a refund or store credit. Original shipping fee is non-refunable.

Please include your completed packing slip form, remove or cover the original shipping label and seal the package securely with tape. The boxes must not have tape or any other shipping labels on them – the boxes used as shipping boxes will not be accepted or may be subjected to a 20% reboxing and stocking fee. Please send your return package with the packing slip enclosed to this address:

Order # ___
Lucas & Sons Returns Department

UNKL347 HQ
Jln. Trunojoyo no 4, Bandung, CA 92618

For your security, we recommend insuring packages against loss and retaining the tracking number. Lucas & Sons cannot accept COD deliveries and is not responsible for customer returns that are not received.

Return

Please read this brief carefully, and you will do the return steps with the right way.

Lucas & Sons shop placed in bandung and committed to customer satisfaction. If you receive merchandise that you are unhappy with for any reason, simply return it within 30 days – in the condition you received it for a full refund. Final sale and non-refundable items will not be eligible for a refund or store credit. Original shipping fee is non-refunable.

Lucas and Sons no longer provides return labels unless an item is received faulty/damaged or it is incorrect. If you have received a faulty/damaged or incorrect item, please email me@lucasandsons.com with detailed information and photos of the item in question.

Please send your return package with the packing slip enclosed to this address:

Order # ___
Lucas and Sons Returns Department
UNLK347 HQ,
Trunojoyo street no. 4
Bandung, West Java – Indonesia 40115

For your security, we recommend insuring packages against loss and retaining the tracking number. Lucas and Sons cannot accept COD deliveries and is not responsible for customer returns that are not received.

If you have any additional questions, please contact Lucas And Sons at +628122008934

Joans prints